DOES YOUR ORGANISATION RELY ON A MOBILE WORKFORCE FOR IT’S SUCCESS?
Organisations seeing business growth in the current economic climate are those that are investing time and money in equipping their field workforce with mobile technology to attract new customers, maximise customer loyalty, improve operational efficiency across the business – and actually generate revenue for the wider enterprise.
DOES ANY OF THE FOLLOWING SOUND FAMILIAR:
- When your team members leave the office you do not know where they are or what they are doing.
- You have no real-time visibility of your workforce so accountability suffers.
- Decisions on which worker to send to a job are difficult.
- You don’t have an easy way to schedule jobs or to notify workers of new jobs so productivity is low.
- When customers call, you don’t have the information to give them quick answers so customer service suffers.
- Job reports from the field are inaccurate and are submitted days after the work has taken place so the issuing of invoices is delayed.
- You may have no proof of service delivery so disputes may arise.
- Someone in the office has to enter all that paper based information when they could be doing something more productive.
- Validating hours worked and mileage driven is difficult.
- Without worker visibility or supervision you may not be providing workers with a safe working environment.
SATSAFE MAY JUST HAVE THE SOLUTION..
- With GeoPal location-based workforce management, you can see the location of your mobile workforce and you can see what jobs they are working on right now.
- Knowing that their job progress is being monitored, it promotes a greater sense of accountability among workers.
- With visibility of your workers location and their availability you can send the closest available worker to the next job.
- With GeoPal, you can create and assign jobs by dragging them onto the worker and clicking “Dispatch”. The worker is then notified of the job on his/her smartphone.
- See the location of workers and the status of jobs in real-time, providing you with all the information you need to give your customers.
- With GeoPal, workers create accurate job reports from the field. Every detail from the field, including photos and signatures, are uploaded to the job report, eliminating paper-based processes – leading to quicker invoice generation.
- Capture customer signatures electronically, which are date, time and location stamped, proving that the work has been completed to the customer’s satisfaction.
- With GeoPal you will Increase productivity, eliminate paper processes, have quicker invoice generation and be able to assign resources to more productive work.
- With more management control and worker productivity you will reduce overtime and automate payroll. You will also increase vehicle efficiency by getting the closest worker to the job.
- Enhance worker safety and reduce potential liability by seeing their location and by providing them with a field sos alarm capability.
HOW GEOPAL WORKS: There are two parts to our web based system; the Web App and a Mobile App.
Create workers, customers and jobs
See the current and historical location of workers
Dispatch jobs to the closest worker
View real-time job status
Get alerts when workers enter/exit specific areas
Get alerts when workers exceed a speed limit
Send text messages to workers from the web app
Zoom to street view to help with directions
View reports : hours worked, distance travelled, job status, etc.
Export job reports to spreadsheets or PDF
Import customer, job and worker data from external databases
Integrate with accountancy and time & attendance software via our API
GEOPAL MOBILE APP
Clock in/out of shifts and individual jobs
Receive job notifications
Update jobs and capture customer signatures
Capture photos and voice notes
Scan bar codes
Assign calls ,texts and emails to jobs
Get driving directions to a new job with turn-by-turn navigation
Press field alert panic button
Man down – no movement alert
Create expense reports, mileage reports.
To learn more about how SatSafe can help you with the GeoPal Workforce Management solution, please contact us.